Emprego customer services team leader Porto

Manages a team of agents, ensuring quality and smooth operations, while acting as the main client contact and delivering personalized support.

A global customer experience specialist is seeking a dedicated Team Leader in Porto, Portugal. The role involves leading a dynamic team, ensuring targets are met, and fostering a culture of excellence. Ideal candidates will have exceptional communication skills and proven experience in customer service, ideally in the pharmaceutical industry. This permanent full-time position offers an attractive...

4CAD FOR YOU : Devenez Connexateur.ice Chez 4CAD Group, depuis 20 ans nous accompagnons les industriels dans leur transformation digitale. Du développement produit à l’optimisation de la relation client, notre mission est de construire l’industrie de demain grâce à l’expertise de nos 650 collaborateurs.ices en France, en Suisse et au Canada. Nous cultivons depuis toujours la proximité. Celle...

A multinational consulting firm based in Porto is looking for an experienced Billing Team Leader to supervise a team of billing specialists. This role requires a Bachelor's or Master's degree and proven experience in billing operations, along with strong management and analytical skills. The position involves enhancing billing processes, acting as a point of contact for clients, and ensuring...

Team Leader - Customer Contact Center page is loaded## Team Leader - Customer Contact Centerlocations: Porto, Portugaltime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: JR64157----------Na Carglass Portugal, acreditamos que equipas bem acompanhadas fazem a diferença no dia a dia do Contact Center. Procuramos um Team Leader para assumir a gestão direta de uma equipa de...

O World of Wine é uma das maiores atrações de Portugal, reunindo experiências/museus culturais, restaurantes, bares e espaços para eventos e exposições temporárias. Estamos à procura de um Experience Team Leader (M/F/D) que garanta um serviço de excelência aos visitantes dos nossos Museus/Experiências. Principais responsabilidades - Apoiar o Experience Manager na gestão diária da...

Uma empresa de serviços automotivos está à procura de um Team Leader para liderar uma equipa de Contact Center em Porto. O profissional será responsável pela gestão, desenvolvimento e desempenho da equipa, assegurando elevados padrões de qualidade e produtividade. Os candidatos devem ter pelo menos 2 anos de experiência em funções de liderança e comforto na análise de indicadores. A empresa...

A função de Sales Team Leader (M/F), terá como principais responsabilidades: - Gerir a relação com os pontos de venda, garantindo o alinhamento e a boa colaboração; - Promover o alinhamento da equipa com os objetivos e valores da empresa; - Acompanhar a evolução da equipa, garantindo a qualidade de execução das atividades e dos serviços prestados aos clientes; - Efetuar análises e respetivos...

Join our Portugal Team: Customer Service Role for Dutch Speakers Location: Lisbon (Remote work is possible, but only for candidates residing in Portugal) Language Requirements: Fluent Dutch + English (B2+) Contract Type: Full-time, 12-month renewable (option for permanent contract) Relocation Support: Available for international candidates Looking to grow your international career in...

A Quadrante procura reforçar a sua equipa de Instalações Elétricas, de acordo com a estratégia de crescimento definida. Com projetos nacionais e internacionais de diversas tipologias e escalas, a Quadrante oferece uma experiência profissional única no mercado nacional. Responsabilidades: - Elaboração de projetos de Instalações Elétricas, Telecomunicações, Segurança e SGTC; - Garantir o...

Join our clients' JTI Customer Experts team and become the primary point of contact for customer requests on behalf of our client. By partnering with the companys client – the international tobacco and vaping division of Japan Tobacco Inc. – they work towards a shared goal: building a business that is innovative, fast-growing, sustainable, and committed to delivering the highest quality customer...

A Intelcia Shared Services é a nova linha de negócio da Intelcia Portugal, especializada em soluções de Permanent Recruitment, Business Process Outsourcing (BPO) e Recruitment Process Outsourcing (RPO), criando parcerias duradouras com clientes nacionais e internacionais. Estamos a recrutar para um cliente de referência no seu setor de atividade, um Team Leader , com forte capacidade de...

ALTEN is a multinational group created more than 30 years ago, specialized in consulting services, information technology and engineering services to the main companies in the market. We achieved a turnover of more than 4.14 billion euros in 2024 and now have 57 700 employees, 88% of whom are consulting engineers. ABOUT PORTO & POSITION: To support our European intensive growth, the Group has...

Overview Location: Remote (CET hours preferred) Compensation: €6,250 - €6,750 + stock options Language: Russian-speaking team; English B2+ required About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We...

3 days ago Be among the first 25 applicants Highlights - Location: Remote (CET hours preferred) - Compensation: €6,250 - €6,750 + stock options - Language: Russian-speaking team; English B2+ required About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of...

Na Carglass Portugal, acreditamos que equipas bem acompanhadas fazem a diferença no dia a dia do Contact Center. Procuramos um Team Leader para assumir a gestão direta de uma equipa de Operadores, com responsabilidade pelo seu desenvolvimento, desempenho e qualidade do atendimento. Missão Liderar, acompanhar e desenvolver a equipa de Contact Center, garantindo elevados padrões de qualidade,...

Are you passionate about leading a team and delivering exceptional results? We are seeking a dedicated Team Leader to join us in the English market. If you excel in a leadership role, thrive in a collaborative environment, and are committed to fostering a culture of excellence, what are you waiting for? Join us and play a crucial role in enhancing the customer experience while leading a...

ABOUT THE COMPANY ALTEN is a multinational group created more than 30 years ago, specialized in consulting services, information technology and engineering services to the main companies in the market. We achieved a turnover of more than 4.069 billion euros in 2023 and now have 57 000 employees, 88% of whom are consulting engineers. ABOUT PORTO & POSITION To support our European intensive...

About Us At Nextlane, we don’t just develop software solutions – we help shape the future of the automotive industry. We combine advanced technology with a clear vision: to simplify and digitalize every step of the automotive customer journey, enabling manufacturers and dealer networks to perform in a constantly evolving market. We believe in the value of every team member, and we offer an...

Are you passionate about leading a team and delivering exceptional results? We are seeking a dedicated Team Leader to join us in the Italian market. If you excel in a leadership role, thrive in a collaborative environment, and are committed to fostering a culture of excellence, what are you waiting for? Join us and play a crucial role in enhancing the customer experience while leading a...